Prices are subject to change at any time. When ordering online, the cost of shipping will be displayed at checkout. Standard shipping rates are calculated at the time of shipping, based on your address and shipping preferences. Our shipping systems automatically select the best rate that carriers offer at the time of shipping.
Other methods of shipping are available at an extra cost if you would like your order expedited. Please notify customer service if you would like to request additional options. By completing your order, you agree to pay the shipping cost displayed at checkout. You will be contacted for approval of any additional shipping charges, in the instance that additional postage is necessary prior to shipment.
Normal Shipping Carriers utilized:
- FedEx Ground – (USA 48 states only) 2 to 5 business days
- USPS Priority – (USA, PO boxes) 2 to 5 business days
- USPS Priority – (Alaska/Hawaii and APO/FPO military) 4 to 12 business days
- International – (all countries other than the USA) 10 to 14 business days
You are accountable for providing an accurate address for the delivery of your order and updating your account to reflect any new address changes.
All orders returned due to being undeliverable or being refused at time of delivery will be charged standard shipping rates if the order is requested to be reshipped.
Our shipping charge is based on the weight of the products ordered and is calculated automatically as you add products to your cart and select shipping method. Large orders, or orders with total calculated weight greater than the highest rate of the shipping rate table may require a custom shipping quote requiring payment for shipping charges to be approved before processing shipment.
Please contact us if your order has not arrived within 10 business days after shipment.
USPS Tracking Information
From USPS.com: To speed delivery, shippers may not location-scan all of their shipments. When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you do not see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.
We currently offer overnight or 2nd Day air service to continental U.S. through FedEx and USPS. Orders with expedited shipping should be placed before 12:00pm Central Standard Time. For 2nd day air or overnight call toll-free 1-877-445-2240 to get a quote for expedited shipping. Expedited shipping costs must be approved before the order can be shipped.
Any promotional shipping rates currently offered on our website do not apply to International Orders.
Shipping to international countries is at the discretion of Advanced Functional Nutrition due to shipping and restriction rules. Contact our Customer Support Department for more information.
The above Terms in regards to international shipping does not apply to shipment to any U.S. military outside of the United States since military orders are considered part of the USA for delivery purposes. (Please refer back to our Military APO/FPO Shipping Terms)
Additional charges may apply based on your country’s taxes, tariff or postage that your local carrier may collect. Due to higher rates of international fraud we may also request identity verification and credit card authorization forms for subsequent orders.
It is the customer’s responsibility to know the legality of the products ordered in their country. We will not be held liable for confiscated product once the package reaches customs and beyond. Please check with your customs office or health department before placing an order. Shipping charges on orders refused or returned by customs or customers are not refundable.
Acts of Nature/Interruption of Delivery
Natural disasters, severe weather, or other uncontrollable events could delay a package. These acts are considered Acts of Nature which hold the delivery service as not liable of any delivery guaranties. There will be no refund of fees paid for delivery services.